You can temporarily freeze and unfreeze your card using the Volopa app or online account. Freezing your card will prevent any transactions from being made on the card while the card remains frozen. You can unfreeze the card at any time if you want to continue using it.
Within the Volopa app select ‘Action’ menu, select ‘Card Controls’ and tap ‘Freeze Card’. Your card will be instantly blocked. You can unblock your card at any time by taping on ‘Unfreeze Card’.
Within your online account go to the Prepaid Cards Dashboard select ‘Prepaid Cards’, select ‘Action’, select Manage Card and select ‘Freeze’. Your card will be instantly blocked. You can unblock your card at any time by selecting ‘Unfreeze’
You can also report your card as lost or stolen which will permanently block the card.